Monthly Archives: January 2013

Tencent Strategy to Expand Overseas: Build a Cash Cow

Tencent is a Chinese company providing Internet services to hundred of million Chinese people. QQ, first popular product, is an instant messenger service everybody knows in China. Chinese Internet products lack of international recognition: this situation should change.

Current Transformation to Seize Opportunities

Since 2009, executives in charge of the strategy at Tencent have been working on the transformation of the company from a Chinese firm which services are still accessed through desktop computers for chat and games to an International firm providing mobile services and performing exceptionally well thanks to innovation and continuous efforts to  improve the user experience.

As explained last year, Tencent and Baidu want to follow the path of Alibaba group becoming a global leader.

The Largest User Base in the World after Facebook

An important asset of Tencent is the huge user base the company has. Current growth rate of WeChat is higher than Facebook 24 months after launch.

wechat growth compared to FB months after launch

WeChat, the Key Product both for global expansion through smartphones and for major cash cow

WeChat was designed to be a success not only in China but also in the whole world. For the people who know the Chinese culture, we can expect more and more. Commercial launches by Chinese companies are very different from American companies.

Tencent doesn’t communicate the split of the user base per country. However, TechinAsia published our work showing growth in Singapore, Thailand, Malaysia, India.

WeChat in the World by VALUE2020 - JAN2013

Monetization will not be a problem at all. VALUE2020 is one the first firm who believed in the marketing potential of WeChat: access to e-commerce, games, advertising, CRM with one to one relationship and many other reasons.

Threats from Fierce Competition Fought with Innovation, Strong Partnerships and maybe Acquisitions

All Internet players are now focused on doing their best on mobiles and tablets. With the growth of WeChat, almost all the competitors are improving their respective service: Line, Kakao, Viber, Whatsapp, Facebook Messenger… We might expect also a new product from Google.

wechat competitors

To win, Tencent develop strong partnerships in several countries and if necessary, the firm is ready for acquisitions.

Existing Risks related to Content and Sustainability

The State bans on the Internet unlawful content about illegal deals, pornography and drugs. If Tencent keeps respecting instructions, some users may feel unhappy to experiment limits in the service. This situation is a weakness against other players like Facebook.

Another long term risk is the lack of environmental strategy for Tencent like several other Chinese Internet players (for example, Amazon, Alibaba). Google is far more advanced.

Conclusion

Thanks to WeChat, Tencent is builiding a New Mobile Cash Cow. The current mobile strategy is similar to desktop strategy with QQ Instant Messaging in the past, and QQ Games today.

On WeChat product, the Question Mark of 2011 became a Star in 2012 thanks to a continuous high growth rate (better than Facebook, Twitter, Line…). After getting the highest market share possible in 2013 or 2014, the Star will become a Cash Cow 🙂

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Why is WeChat a more private social network than Facebook?

You must have a person in your portfolio of contacts on WeChat in order to interact with her or him. You cannot read about people you don’t know.

In the example of the timeline called Moments (for more about it read previous post), you will see the comments of your friend A and your friend B because both of them are in your contacts. If your friend B is not a contact of friend A, they will not see each other comment or like action on your picture.

This level of privacy is a huge protection against other users who want to know about your private life without asking you. This system provides a competitive advantage against Facebook.

Tencent’s WeChat Social & Messaging Mobile App exceeds 300 million users

We predicted back in September 2012 the current trend of an accelerating growth noticing it was stronger than Facebook.

Now it is not anymore a prediction! According to Tencent, WeChat passes 300 million users. Please see below how the illustration they posted on Tencent Weibo:

tencentweibo wechat 300 M

Next step is reaching 400 million users before the month of June 2013. Even before that, we expect a new version of the application with additional features.

wechat userbase FB

wechat growth compared to FB months after launch

31st Statistical Report on Internet Development in China, December 2012

31st Statistical Report on Internet Development December 2012

Source: CNNIC

Privacy, Terms & Security: WeChat vs. Facebook

Back in 2010, at the time to set the strategy for global expansion, Tencent Management and external consultants had in mind what the users are looking for. To compete against other existing app, WeChat had to offer a new experience.

social network security 3 iphone

Read about why WeChat respects more privacy than Facebook.

Terms are under investigation. More to come!

Protected: Yes WeChat is a Social Network like Facebook

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Adding value to your application: WeChat Open Platform is your new opportunity!

Message from WeChat to developpers:

“Leverage WeChat’s sophisticated mobile communication platform and 175 million users worldwide to add value to your app and help it grow…for free! Integrate the WeChat Open Platform into your app today and start seeing the benefits right away.”

Now the WeChat user base is over 250 million users!

wechatdeveloppers for app

The strategy of Tencent to expand abroad is up. Almost all the necessary elements are ready for global growth.

sharing content webapp coming soon

Even documentation for Web Apps is planned…

sharing content via moments

Developments suggested by the firm…

sharing content via wechat

First World Map of WeChat User Base!

WeChat is a multimedia chat app combined with a social network. Growth rate is higher than Facebook 24 months after launch. The service will be very powerful for brands: contrary to Weibo, it enables to build a one to one relationship.  Later and after additional developments, users and brands are likely to use the app for Location-Based Services.

Click on the map to enlarge

WeChat in the World by VALUE2020 - JAN2013

Without local marketing plans outside Asia, WeChat is spreading also on the other four continents.
1/ Europe: Spain & UK
2/ America: The United States, Mexico, Brazil & Argentina
3/ Africa: South Africa
4/ Australia

Tencent Strategy to expand outside China since 2010 is becoming a reality in 2013. We explained a few new features we expect from WeChat in 2013.

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Click here for March Update

Chat Mobile App in Africa: MXit under threat of WeChat? 1 million coming!

MXit_UpdatedEquipment in smartphone in Africa is low. Therefore, African players like Mxit, the current leader, have an advantage of the habits of the users.

In countries with more smartphones like South Africa, Chinese app WeChat is gaining users. VALUE2020 consultants estimate that the total population of WeChat users will reach 1 million this semester.

WeChat’s enormous size (15MB), however, works against it, especially in Africa where data is expensive and speeds might be very slow at times.

Learn about WeChat Marketing

See a World Map

WeChat, a New Type of Mobile Social Media

The application created by Tencent enables customized social interactivity between users and a brand. WeChat called Wēixìn 微信 in China is a new type of social network.

The application is very convenient because there are many uses adapting the different needs of the user.

Easy to connect to other people

The user can connect all its phone directory to the application and its Facebook account what is very powerful.

The ID, phone number, and QR code, are other ways to connect with another phone.

QR Code Brand Account

Share content with the friends or fans you want

With the “Moments” feature (please see illustration below), the user shares pictures with her/his contacts. This timeline is a good way to know what your friends are doing. You always have the option to manage each contact (block, see, star…). A brand is able to use all those features to speak to fans.

Have fun with other people!

You can also through a bottle with your personalized message inside or look for a bottle to pick. You can add other applications like WeChat Voice

SO trois iphone

MO trois iphone

A powerful service for brands

WeChat users are likely to be able to buy things from the WeChat app.

The Internet Strategy is still the same strategy: expand the user base first. Second, monetize.

Zhang Xiaolong: “Form over function, when form is fun.”

Zhang Xiaolong developed the product for Tencent. His philosophy for product development is simplicity of use and fun experience for the user: “Internet products need to go beyond satisfying user need: they need to satisfy user desire.”

Read more about WeChat Social Network and differences with Facebook here.